At Everest Lending, your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, services, and communication platforms, including SMS messaging.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name

• Email Address

• Phone Number (including mobile)

• Mailing Address

• Date of Birth

• Government-issued ID (when legally required)

• Financial and credit information (when applying for a loan)

Device & Usage Information

• IP Address

• Browser type

• Device information

• Website activity (pages visited, time spent, clicks)

Communication Data

• SMS messages sent or received

• Call records (time, duration, phone number)

• Email correspondences

2. How We Use Your Information

We use the collected information for:

• Processing loan applications and managing your account

• Communicating with you about services, appointments, and approvals

• Sending transactional and promotional SMS or email messages

• Personalizing your experience and improving our services

• Meeting legal, regulatory, and compliance requirements

• Verifying your identity, including for A2P-compliant SMS messaging

3. SMS & Text Messaging Disclosure

By providing your mobile number, you consent to receive SMS messages from Everest Lending for the following purposes:

• Appointment confirmations and reminders

• Loan updates and status notifications

• Account alerts and important service messages

• Limited-time offers or financial tips (optional)

Message & Data Rates May Apply.

You can opt out at any time by replying STOP to any message. To get help, reply HELP or contact us at [email protected]

We do not sell or share your phone number with third parties for their own marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Authorized third-party service providers (e.g., payment processors, loan software)

• Regulatory or legal authorities if required by law

• Business partners involved in delivering our services (under strict confidentiality agreements)

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.

6. Data Security

We implement strong administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse.

This includes:

• SSL encryption

• Secure storage and access control

• Staff training and access limitation

7. Cookies and Tracking Technologies

Our website uses cookies and tracking tools to analyze site traffic, personalize content, and improve user experience. You can manage cookie preferences via your browser settings.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw consent for marketing communications

• Opt out of SMS or email messaging at any time

To exercise any of these rights, contact us at: [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

11. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our services after changes means you accept the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

📍 1811 W Katella Ave, Ste 239 Anaheim, CA 92804

📧 [email protected]

📞 +1 (714) 396-3768